Refund Policy
Return & Refund Policy
Effective Date: August 10, 2026
We want you to feel confident when purchasing the Perfect Pocket. Please review our return and refund policy before completing your purchase.
14-Day Return Policy
Returns may be requested within 14 days of delivery.
To be eligible for a return:
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The Perfect Pocket must be unused and in its original condition.
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The product must not show signs of wear, damage, alteration, or misuse.
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Proof of purchase is required.
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The return request must be made within 14 days of confirmed delivery.
Returns requested after the 14-day period may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your Perfect Pocket arrives damaged or defective, or you receive the wrong item, contact us within 7 days of delivery.
We may request photographs of the product and packaging so we can evaluate the issue.
If the claim is approved, we may provide a replacement or refund at no additional cost to you.
Refunds
Approved refunds will be issued to the original payment method.
Original shipping charges are non-refundable unless the return resulted from an error on our part or otherwise required by law.
Customers are responsible for return shipping costs for standard returns unless otherwise stated.
Please allow additional processing time for your bank or credit card company to post an approved refund.
Non-Returnable Items
Products that have been used, worn, altered, damaged after delivery, or returned outside the applicable return period may not be eligible for a refund or exchange.
Return Authorization
Before returning a product, please contact us for return instructions. Products returned without prior authorization may experience processing delays.
California Customers
This return policy is intended to comply with applicable California consumer protection requirements, including California Civil Code § 1723 where applicable.
Nothing in this policy is intended to waive or limit any consumer right or remedy that cannot legally be waived under California law.
Contact Us
To request a return, report a damaged or defective product, or ask a question about this policy, please contact us through the contact information provided on our website.